Types of questions
These are 9 types of interview questions as follows
1. Open ended questions
An open-ended question is designed to encourage a full, meaningful answer using the subject’s own knowledge and/or feelings.
It is the opposite of a closed-ended question, which encourages a short or single-word answer.
Who will you vote for this election? What do you think about the two candidates in this election?
These are useful in getting another person to speak. They often begin with the words: What, Why, When, Who. Sometimes they are statements: “tell me about”, “give me”?
2. Closed questions
These are questions that require a yes or no answer and are useful for checking facts.
They can also be used to stop the interviewee doing all the talking, or they can be used to limit the relevant parts of the interview.
Examples of closed questions are given below.
Do you get on well with your boss?
3. Summarizing questions
These are used by the interviewer to clarify and confirm what you have said.
• So what you are saying is …
• I understand that what you have said is …
4. Hypothetical questions
These pose a theoretical situation in the future. For example, “What would you do if…?’
These can be used to get others to think of new situations. They can also be used in interviews to find out how people might cope with new situations.
5. Leading questions
These are used to gain acceptance of your view – they are not useful in providing honest views and opinions.
Interviewers may wish you to disagree with the suggestion in order to hear your point of view, or the interviewer may be advising you of the company’s rules and expectations.
Examples of leading questions are given below.
• I wouldn’t want to do …, what about you?
• I suppose you got on with your previous boss?
6. Probing questions
Probing questions allow you to explore specific areas. They are used to clarify, to justify or to reveal strengths or weaknesses – areas that the interviewee may wish to hide.
However be careful because they can easily make people feel they are being interrogated.
Examples of probing questions are given below.
• Who else affected your decision?
• How did you resolve the situation?
7. Specific questions
These are used to determine facts. For example “How much did you
spend on that”
8. Complicated questions
These questions take two forms: the alternative question and the multiple question. Infact, the alternative question is a closed question, but has two conflicting parts. For example:
• What part-time jobs did you have or didn’t you bother because of your studies?
The multiple question leads to confusion and vagueness because the interviewee doesn’t know where to begin the answer. For example:
• Did you pick up new skills in your last post and what did you think of the facilities?
9. Reflective questions
You can use these to reflect back what you think a speaker has said, to check understanding. You can al so reflect the speaker’s feelings, which is useful in dealing with angry or difficult people and for defusing emotional situations.
For example:
• I expect that you did find it quite stressful.
• So, you learn a lot from that role?
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Author: Paul Tran, hrvinet.com
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