Sales representative job description
Sales representative job description
Sales rep ‘s job purpose: Sales representatives are those who specialize in supplying goods and services to the public who pay to use those goods and services. The typical working places of sales representatives are retailing stores, pharmaceutical firms, communication industries and insurance companies. The tasks of salespersons are to demonstrate their products and then give advice to their clients on the way to use such products so that they can achieve cost savings and increase revenues. Sales representatives may have to spend a lot of time going here and there to visit the possible buyers and current clients.
I. Key duties/responsibilities of Sales representative:
1. Deal with complaints from customers;
2. Discover and handle concerns from customers;
3. Arrange a number of status reports, for example activities, closings, follow-up and adherence to goals;
4. Catch new opportunities, special developments for products and services, collect information as well as feedback thanks to field activity and then coordinate with proper staff of the company;
5. Advertise and sell products and services of the company to current and perspective customers;
6. Make action plans and schedules to discover certain goals and to make a list of necessary contacts;
7. Follow up on new leads and referrals stemming from field activity;
8. Discover sales prospects and contact them with other accounts as assigned;
9. Make preparations of presentations, proposals and sales contracts;
10. Establish and maintain materials relating to sales and knowledge of current products;
11. Develop and maintain the relationships with current customers and potential customers as well;
12. Make preparations of paperwork to put services of the contract into practice and maintain them;
13. Take part in events to market the products such as seminars, trade shows, and telemarketing events;
14. Follow-up for collection of payments;
15. Arrange schedules on shipping and make delivery of merchandise as well as services;
16. Supply of direct and detailed training to new sales staff;
17. Control account services through quality checks and other supporting activities;
18. Guide and manage company employees to achieve the work required to sell out all the products;
19. Establish and deploy special sales activities to reduce products in stock;
20. Help the company implement its marketing plans as required.
21. Fulfill other duties and responsibilities as assigned.
II. Related documents to Sales rep:
• Sales representative job specification
• Sales representative job specification
• Other sources: Sales manager job description
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