Reservations supervisor self appraisal
Reservations supervisor self appraisal
Review period: from ___to___
1. Employee information:
Employee name:
Date:
Company:
Position Title:
Review Period:
Office:
Department:
From/To:
2. Duties/responsibilities of Reservations supervisor
a. What are your main job responsibilities of position: Reservations supervisor? (for example as below):
• Complete appraisal assessments.
• Monitor staff productivity and performance and taking appropriate action when necessary to ensure departmental goals and targets are achieved.
• Ensure that the department meets relevant productivity targets on call handling and conversion ratios for all products lines.
• Maintain effective staff scheduling ensuring optimum level of staff resources according to business need.
• Work with Human Resources and Line management, to address and handle any staff related issue. Ensure that company disciplinary guidelines are adhered to at all times.
b. Which job responsibilities do you view as most important? Why?
c. Have any new responsibilities been added or removed from your position: Reservations supervisor this year? If so, what?
d. What could your supervisor/Reservations supervisor do to support you in doing your position: Reservations supervisor?
e. Have you successfully performed any new tasks or additional duties outside the scope of your regular responsibilities? If so, please specify.
3. Improvement activities
• What additional support from your organization would help you do your job more effectively for position: Reservations supervisor?
• What would help you to do your job better and provide greater job satisfaction?
• Describe any changes you suggested and/or implemented this year that led to improvement in your area (e.g., quality of work life, cost savings, efficiency) for position: Reservations supervisor.
4. Job conditions of position: Reservations supervisor
• What recommendations do you have that would make this a better place to work?
• What kind of support and/or guidance would you like to see from your supervisor/Reservations supervisor?
5. Skills and abilities of position: Reservations supervisor
Please evaluate yourself on the following factors: outstanding, very competent, satisfactory, needs improvement.
• Strong Work Ethic.
• Positive Attitude.
• Good Communication Skills.
• Time Management Abilities.
• Problem-Solving Skills.
• Acting as a Team Player.
• Self-Confidence.
• Ability to Accept and Learn From Criticism.
• Flexibility/Adaptability.
• Working Well Under Pressure.
6. Goals of Reservations supervisor
• What goals for position: Reservations supervisor have you set for yourself during the next year? What types of projects would you like to be involved in?
• What would you have liked to have done this year for position: Reservations supervisor, but were unable to? Why?
• List your most significant accomplishments or contributions during the past year. How do these achievements align with the goals/objectives outlined in your last review for position: Reservations supervisor?
• What are your goals for next year and what action will you take to accomplish these goals?
7. Reservations supervisor career development
• Indicate your career interests, including the type of assignment you would like next.
• List 3-5 of your career goals for the coming year and indicate how you plan to accomplish them.
• What skills do you have that you feel could be used more effectively?
8. Reservations supervisor comments:
• Please use this space to provide any additional comments.
• Please attach additional sheets if necessary.
Employee Signature:
Date:
Related docs to Reservations supervisor
• Front office job descriptions
• Front office interview questions
• Front office resumes
• Front office cover letters
• Performance appraisal guide
• Performance appraisal comments
• Performance appraisal tool
• Performance appraisal steps
• 360 degree performance appraisal
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This entry was posted on Friday, November 26th, 2010 at 6:02 am and is filed under Front office self appraisal. You can leave a response, or trackback from your own site.
