Receptionist job description
Receptionist job description
I/ Job information of receptionist
1. Job tile:
2. Job Code:
3. Department:
4. Report to:
5. Job purpose:
II/ Key job tasks of receptionist
1. Information system
• Receive, direct and relay telephone messages and fax messages.
• Pick up and deliver the mail.
• Open and date stamp all general correspondence.
• Record and handle all incoming and outgoing couriers.
2. Visitors management
• Welcome visitors and guests and direct appropriately.
• Arranging maintenance visits and logging the duration thereof.
3. Records system
• Maintain the general filing system and file all correspondence.
4. Meetings
• Assist in the planning and preparation of meetings, conferences and conference
telephone calls.
• Make preparations for meetings.
5. Office instruments
• Maintain an adequate inventory of office supplies.
• Monitor the use of supplies and equipment.
• Coordinate the repair and maintenance of office equipment.
6. Secretary tasks
• Respond to public inquiries
• Provide word-processing and secretarial support.
7. Water, cafe
• Order stock of coffee, tea and sugar from xxxxxxx
• Ordering of fruit weekly from xxxxxxxxx
8. Office hygiene
• Responsible for daily cleaning and general maintenance of the coffee machine.
• Responsible for maintaining and improving the office recycling facilities.
9. Support the Executive Director and other staff
• Assist the Executive Director and other staff as requested.
• Provide administrative services for the Executive Director.
III / Job specification of receptionist
• College or University graduate.
• Excellent at all aspects of English language, especially English speaking & listening skills is a must.
• Excellent communication and problem solving skills.
• Customer Service oriented
• Committed to hard work and continual learning.
• Effective verbal and listening.
• Communications skills.
• Word processing programs at a highly proficient level.
• Time management skills.
This sample receptionist job description also can be used for medical receptionist job description, dental receptionist job description, office receptionist job description etc.
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Source: Tommy Doan, hrvinet.com
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