1. Definition of questionnaire method
Questionnaire is a job analysis method, it to be completed by job-holders and approved by job-holder’s superiors, are useful when a large number of jobs are to be covered.
A questionnaire is a quick and efficient way to obtain information from a large number of employees.
You can design methods of questionnaire based on 9 types of questions at link: types of questions
2. Types of questionnaire method
There are two types of questionnaires: structured questionnaire and open-ended questionnaire
The structured questionnaire uses a standardized list of work activities, called a task inventory, then jobholders or supervisors may identify as related to the job. It must cover all job related to tasks and behavior . Each task or behavior should be described in terms of features such as difficulty, importance, frequency, time spent and relationship to performance.
The open-ended questionnaire asks the jobholder to describe the work in his or her own words.
3. Questionnaire methods:
Questionnaire include 6 models as follows:
- Position Analysis Questionnaire (PAQ model)
- Common Metric Questionnaire (CMQ model)
- Fleishman Job Analysis System (FJAS model)
- MOSAIC model
- Functional job analysis (FJA model)
- Work Profiling System (WPS model)
4. Advantages of questionnaire method
- Quick and easy to administer.
- Can get a large amount of information in a short time.
- Allows for employee participation.
- Does not require trained interviewer.
- Relatively less expensive.
5. Disadvantages of questionnaire method
- Quality of information related to the quality of the questionnaire.
- Must have high school reading and writing ability to complete one.
- Often needs follow-up interview or observation.
- May be difficult to construct.
- May have low response rate.
- Responses may be incomplete.
- Responses may be difficult to interpret (open-ended)
- Methods of job analysis
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Author: Davi Ngo, hrvinet.com