Process of functional job analysis

Process of functional job analysis (FJA model) includes 5 steps as follows:

The first step of FJA:

Identify the purpose, goals and objectives of organization for the FJA analysis. This analysis describes what should be, as well as, what is.

The second step of FJA:

Identify and describe tasks necessary to accomplish a job, where tasks are defined as actions. Task actions may be

* Physical (operating an electrical typewriter),
* Mental (analyzing data) or
* Interpersonal (consulting another person).

The third step of FJA:

Each task is analyzed using 7 scales. These include three worker function scales (data, people, things), a worker instruction scale (degree of supervision imposed) and three scales of reasoning, mathematics and language.

* Data (worker’s involvement with information and ideas),
* People (communication and interaction),
* Things (use of machines and tools),
* Worker instructions
* Reasoning (the use of concepts and decision making),
* Mathematics,
* Language (reading, writing, and speaking).

Note that three worker function scales (data, people, things) are measured by % of time spent.

Then, the analysts determine the specific abilities necessary to perform the job successfully

The fourth step of FJA:

The analyst develops performance standards to review, evaluate the results of a worker’s tasks.

The final step of FJA:

Develop training content needed by the incumbent

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