PBX operator self appraisal
PBX operator self appraisal
Review period: from ___to___
1. Employee information:
Employee name:
Date:
Company:
Position Title:
Review Period:
Office:
Department:
From/To:
2. Duties/responsibilities of PBX operator
a. What are your main job responsibilities of position: PBX operator? (for example as below):
• Orients and mentors new staff members.
• Corrects and updates posted information as needed. Assists with the maintenance of directories on-call list, etc.
• Accurately utilizes the features of the PBX consoles, headsets, telephones and other related equipment.
• Assist with maintaining cleanliness, safety and security of the PBX area. Maintains confidentiality, security and integrity of patient and organizational data.
• Ensures release of information is consistent with all privacy policies.
b. Which job responsibilities do you view as most important? Why?
c. Have any new responsibilities been added or removed from your position: PBX operator this year? If so, what?
d. What could your supervisor/PBX operator do to support you in doing your position: PBX operator?
e. Have you successfully performed any new tasks or additional duties outside the scope of your regular responsibilities? If so, please specify.
3. Improvement activities
• What additional support from your organization would help you do your job more effectively for position: PBX operator?
• What would help you to do your job better and provide greater job satisfaction?
• Describe any changes you suggested and/or implemented this year that led to improvement in your area (e.g., quality of work life, cost savings, efficiency) for position: PBX operator.
4. Job conditions of position: PBX operator
• What recommendations do you have that would make this a better place to work?
• What kind of support and/or guidance would you like to see from your supervisor/PBX operator?
5. Skills and abilities of position: PBX operator
Please evaluate yourself on the following factors: outstanding, very competent, satisfactory, needs improvement.
• Strong Work Ethic.
• Positive Attitude.
• Good Communication Skills.
• Time Management Abilities.
• Problem-Solving Skills.
• Acting as a Team Player.
• Self-Confidence.
• Ability to Accept and Learn From Criticism.
• Flexibility/Adaptability.
• Working Well Under Pressure.
6. Goals of PBX operator
• What goals for position: PBX operator have you set for yourself during the next year? What types of projects would you like to be involved in?
• What would you have liked to have done this year for position: PBX operator, but were unable to? Why?
• List your most significant accomplishments or contributions during the past year. How do these achievements align with the goals/objectives outlined in your last review for position: PBX operator?
• What are your goals for next year and what action will you take to accomplish these goals?
7. PBX operator career development
• Indicate your career interests, including the type of assignment you would like next.
• List 3-5 of your career goals for the coming year and indicate how you plan to accomplish them.
• What skills do you have that you feel could be used more effectively?
8. PBX operator comments:
• Please use this space to provide any additional comments.
• Please attach additional sheets if necessary.
Employee Signature:
Date:
Related docs to PBX operator
• Front office job descriptions
• Front office interview questions
• Front office resumes
• Front office cover letters
• Performance appraisal guide
• Performance appraisal comments
• Performance appraisal tool
• Performance appraisal steps
• 360 degree performance appraisal
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This entry was posted on Tuesday, November 30th, 2010 at 6:21 am and is filed under Front office self appraisal. You can leave a response, or trackback from your own site.
