Levels of Interpersonal Skills
Levels of Interpersonal Skills
Level A
• Understands impacts of their actions on others and on organization and displays a positive approach.
• Gives open and constructive feedback to others in team and managers.
• Takes ownership of and find ways to meet personal development needs and takes responsibility for own actions.
• Demonstrates trust in team colleagues.
• Helps other team members to achieve targets.
• Supports team decisions.
• Builds open and honest relationships with others.
Level B
• Provides opportunities for individuals to learn and develop.
• Provides and seeks constructive and consistent feedback and gives people the freedom to do their work
• Adopts an open participative communication style.
• Coaches individuals and teams to meet organizational and personal objectives.
Level C
• Actively seeks and gives feedback.
• Builds effective relationships with others and presents ideas persuasively and confidently
• Demonstrates leadership credibility by being visible and living the values.
• Facilitates individual learning and development within the process area.
Level D
• Seeks feedback from and gives feedback to others.
• Actively facilitates the acquisition and sharing of knowledge and skills throughout the organization.
• Builds effective relationships with others and presents ideas persuasively and confidently
• Acts in a manner consistent with the values of the organization and influences others to adopt them.
• Demonstrates approachability at all times.
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