Interview questions of secretary soft skills

1. Soft skills and abilities for administrative assistant

• Tell me about the last time you had information that you could not tell anyone else about?
• Tell me about the last time that you had to prioritize jobs because you had so many things going at once?
• Are you able to multitask? Are you capable of handling multiple inquiries: staff, front door, students, phone?
• How do you handle stressful situations?
• Do you consider yourself a brisk worker or one who is slower paced yet persistent and consistent?
• Give an example of a major problem you faced at work and how you solved it.
• Are you capable of handling multiple inquiries; staff, front door, customers, phone?

2. Language skills for administrative assistant

• What were your grades in Math? English? Spelling?
• How are your proof reading skills? Describe how you proof read.
• Do you speak any other languages?

3. Written communication skills for administrative assistant

• Please provide a few examples of written communication (just mention) for example ? writing to embassies or central banks.
• Please elaborate on all the types of business communication you have dealt with.
• What program or application do you use for your written communication?
• Please explain how you would edit a letter that you have to type up. Will you only correct the spelling mistakes or do you make changes to the sentences and format of the letter as well?

4. Planning skills for administrative assistant

• Do you prefer everything to be stored in one place or do you have a system for remembering where stuff is?
• Provide an example of where you had to organize a schedule, people or work space and elaborate on how you went about doing it.
• What do you perceive as the worst part in your present/last job?
• We have problems with___________ Please provide us with a solution to it.

5. Handling works for administrative assistant

• Provide an example of a conflict situation where you had to select between priorities and how did you reach a compromise?
• How do you handle a too large workload?
• Provide an example of where you had to deal with an angry colleague about work and explain how you resolved the issue.
• Provide an example of a strict deadline you had to deal with recently and explain how you kept the deadline.

6. Work priority scheduling

• How do you plan work priorities? Do you use a specific system and if so, explain?
• When you have three or more important projects scheduled for the same day, do you have a system in place to decide which one needs to be finished first?
• On what do you base your decision for the priority level of the work?

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This entry was posted on Monday, October 12th, 2009 at 10:45 pm and is filed under Secretary skills. You can leave a response, or trackback from your own site.

One Response to “Interview questions of secretary soft skills”

Russell February 26th, 2010 at 7:36 am

This is good!

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