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Importance of employee satisfaction

Why are employee satisfaction important ? Purpose / benefits of employee satisfaction include as follows:

1. Importance of employee satisfaction for organization

• Enhance employee retention.
• Increase productivity.
• Increase customer satisfaction
• Reduce turnover, recruiting, and training costs.
• Enhance customer satisfaction and loyalty.
• More energetic employees.
• Improve teamwork.
• Higher quality products and/or services due to more competent, energized employees.

2. Importance of employee satisfaction for employee

• Employ will believe that the organization will be satisfying in the long run
• They will care about the quality of their work.
• They will create and deliver superior value to the customer.
• They are more committed to the organization.
• Their works are more productive.

3. Related document:

What is employee satisfaction?
What is employee satisfaction index (ESI)?
Factors influences to employee satisfaction
Procedure of employee satisfaction
How to maintain employee satisfaction?
How to improve employee satisfaction?
5 methods of employee satisfaction
Free sample employee satisfaction survey

Author: Davi Ngo, hrvinet.com

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