Employee engagement

Employee engagement

1. What is employee engagement?

a> Definition of Wikipedia:

Employee engagement is a concept that is generally viewed as managing discretionary effort

b> Definition of IES:

Employee engagement is a positive attitude held by the employee towards the organization and its values.

An engaged employee is aware of business context, and works with colleagues to improve performance within the job for the benefit of the organization.

The organization must work to develop and nurture engagement, which requires a two-way relationship between employer and employee.

2. Features of employee engagement:

• Understanding of business context and the ‘bigger picture’

• Respectful of, and helpful to, colleagues

• Willingness to ‘go the extra mile’

• Belief in the organization

• Desire to work to make things better

• Keeping up to date with developments in the field.

3. Diagnostic tools of employee engagement

• Training and development

• Performance management

• Communication

• Equal opportunity

• Fair treatment

• Pay and benefits

• Health and safety

• Cooperation

• Family friendliness

• Job satisfaction

• Immediate management

4. Different of employee engagement and employee satisfaction

Employee engagement is what we get when an employee is motivated by the job; is successful in the job; is well managed by the supervisor and paid fairly by management.

Employee satisfaction is what we get when we give employees things they want.

So that an employee may be fully satisfied but is unsuccessful.

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This entry was posted on Sunday, June 28th, 2009 at 2:37 am and is filed under Employee engagement. You can leave a response, or trackback from your own site.

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