Critical incident technique form
1. Critical incident information:
• Position:
• Dept:
• Report to:
2. Critical incidents sheet
You should make 1 table include columns as follows
No / Critical incidents / date / Participants / Results / How to solve / How to improve
1… /…Critical incident 1
2… /…Critical incident 2
3… /…Critical incident 3
4… /…Critical incident 4
3. Description of critical incidents sheet
• Identify date issued, people related.
• Write result of critical incident
• Identify methods in order to improve, corrective action, preventive action
• List all critical incidents
Written by Supervisor Manager HR Manager
4. Reference documents:
• Critical incident technique (CIT model)
• Methods of job analysis
• HR career ebooks (you can download free and ref all ebooks related HR career…)
Author: Davi Ngo, hrvinet.com
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