Critical incident improvement form
1. Critical incident information:
• Position:
• Dept:
• Report to:
2. Critical incident improvement sheet
You should make 1 table include columns as follows
No / Tasks / Critical incidents / How to solve / How to improve
1… /…Task 1
2… /…Task 2
3… /…Task 3
4… /…Task 4
3. Description of critical incident improvement sheet
• List all task
• Identify methods to solve critical incident.
• Identify methods in order to improve, corrective action, preventive action.
• This document should be trained to new employees.
• Identify critical of each task
Written by Supervisor Manager HR Manager
4. Reference documents:
• Critical incident technique (CIT model)
• Methods of job analysis
• HR career ebooks (you can download free and ref all ebooks related HR career…)
Author: Davi Ngo, hrvinet.com
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