HR management

1. Definition of Common Metric Questionnaire (CMQ model)

CMQ model was developed by Harvey as a “worker-oriented” job analysis instrument designed to have applicability to a broad range of exempt and nonexempt jobs.

2. Contents of CMQ method / technique:

CMQ include five sections:

• Background: Background section asks 41 general questions about work requirements such as travel, seasonality, licensure requirements.
• Physical and Mechanical Activities: Physical and Mechanical Activities section asks 53 items about physical activities and equipment, machinery, and tools.
• Work Setting: Work Setting asks 47 items that focus on environmental conditions and other job characteristics.
• Contacts with People: Contacts with People section asks 62 questions asks level of supervision, degree of internal and external contacts, and meeting requirements.
• Decision Making: Decision Making asks 80 items in the CMQ method / technique focus on relevant occupational knowledge and skill, language and sensory requirements, and managerial and business decision making.

A matrix response format is also used, respondent is asked to provide ratings for up to frequency, criticality, consequence of error.
3. Related documents:

• methods of job analysis
• Questionnaire method

Author: Davi Ngo, hrvinet.com

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