Bank teller job description
Job purpose of Bank teller is to provides superior and quality customer service; provides customers efficient and accurate transaction processing.
Key duties/responsibilities of Bank teller
1. Perform as a team member in allocating and coordinating the work flow.
2. May train new employees and answer co-worker questions.
3. Will be involved in ordering, receiving, verifying, and distributing cash.
4. May be responsible for bank opening/closing.
5. Opens new accounts and admits customers to safe deposit boxes.
6. Open and Close Vault
7. Promotes the bank’s products and services; consistently cross-sells bank products at every opportunity.
8. Makes concentrated effort to solve customer problems.
9. Follows teller over/short policy.
10. Accepting retail and/or commercial deposits, verifying cash and endorsements and giving customers their receipts.
11. Identifying customers and cashing checks, or referring customers to an officer for authorization to cash checks.
12. Accepting savings deposits and withdrawals, verifying signatures.
13. Providing additional customer services including Cashiers Checks, Personal Money Orders, Savings Bonds, Travelers’ Cheques, Food Stamps, Stop Payments, and Certificates of Deposits.
14. Balances cash daily
15. Promote and maintain positive relations with all contacts, customers and potential customers
16. Comply with all department and company policies and procedures.
17. Contribute to the fulfillment of department and company objectives and goals.
18. Accepting payments for all loan
Related bank documents
• All Bank KPIs (used to measure all bank jobs performance).
• All bank job descriptions
• All bank interview questions
• Bank cover letters
• All samples of Bank resumes
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