61 administrative assistant interview questions

61 administrative assistant interview questions

Administrative assistant interview questions

In this post, you can ref Administrative assistant interview questions and Administrative assistant job interview tips as follows:

Common interview questions

Please click links below for Administrative assistant interview questions & answers.

1. Tell me about yourself?

This question is commonly asked by most interviewers. It is a simple question; however, as the first one, it gains you more confidence and helps you create the first impression for the interviewers.

a. Answer structure:

• Make a brief of your personal information: name, hometown, age and family status.
• Education: state your main diplomas and certificates in relation to the job.
• Experience: state 3 examples of your experience as you think the most suitable for the job.
• Point out your strengths and weaknesses: This will help the employer assess you more clearly whether you are suitable to the position. Also, describe 3 – 7 strengths on education, experiences, skills and abilities.

b. Answer tips:

• Give brief and relevant information: Remember that you have a little time to answer and this is the first question that impresses the employer. Therefore, try to give relevant information to the position. You should practice with this question at home. Do not include any irrelevant information in the question.
• Don’t make up the information: The employers have many ways to check the accuracy of the information you provide. As this is the first question, it is easy for them to remember your answers.
• Manage your time of answering within 2 – 3 minutes.
• Provide with more details and figures: This makes it easy for the employers to assess you and may make them impressed. For example, instead of just “help increase the sales”, you can try “help increase the sales by 24.7% within 3 months….
• Provide sufficient evidence: such as degrees, certificates or presentation attached to your resume.

2. What are your greatest weaknesses?

No one is without weakness; Don’t hesitate to answer questions like this.

a. Answer structure

You can answer in these following ways:

. Turn your strength into weakness.

I am a perfectionist, so I do not like to handle my work to others because they often get the work done not as fast and qualified as I do.

This answer is only appropriate if you are a good employee, not a manager.

. Turn your weakness into opportunity:

You can turn your weaknesses into opportunities for you to learn and overcome challenges, for example:

I am a perfectionist and I often require people to work as myself, but I realize that if I tolerate then my employees cannot make any progress. Thus, I decide to handle my work so that my employees have the chance to experience and face with difficulties.

b. Answer tips

Do not show that you are a perfect person, yet do not mention too specifically.

Assess the weakness

– List 3 – 5 your true weakness.
– Give solutions to your weakness.
– Consider whether these weaknesses are related to the job or not?
– Select some weaknesses to practice for the interview.

c. Answer samples

Perfectionist: I can be described as a perfectionist; however, that could be my weakness. I focus too much on details and this often gives much pressure on my subordinates; however, I am trying to resolve this weakness. Stepping back and looking at a bigger scenario should be a better way of moving on than going straightforward and focusing on smaller details.

Not good with customers: I am not very good at communicating directly with customers; as a result, I’d like to sit at back office. But don’t misunderstand. I like people, too, just not the best salesman in the world, or even a good salesman. I feel it will be much better to take a supportive role than an initiative one.

Hate paperwork: Working with paperwork is really frustrating to me. I always have difficulties dealing with this. I think it will be easier for me to do all my paperwork at a certain time rather than complete each of them at different times. That’s too hard to keep up with.

3. Why did you quit your last job?

a. Answer structure

Give the reason why you leave your last job.

Explain the reason in 1 minute.

Reason samples:

• Applying for a more challenging position.
• Having a chance to work in a larger and more robust organization.
• Opportunity to work in a more technologically advanced environment.
• Salary increase.
• Applying for a more senior position.
• Termination of contract (date).
• Change of profession or area of expertise.
• Further education.
• Travel.

b. Answer tips

• Give the best reason, do not mention too many.
• Do not talk bad your last company, your boss or your colleague.
• Do not emphasize the past; focus on the reasons and the answers towards your future. Clearly point out your targets and career orientation.
• If the company downsizes or stops doing business in certain field, give the reason and number convincingly.

4. What experience do you have for Administrative assistant?

you have in this field?

a. Answer structure

You can answer this question in the following steps:

• List your relevant experiences and responsibilities of each of your work in the past.

• Then present 1 – 3 achievements and difficulties in each job.

• Synthesize what you learn from these experiences.

b. Answer tips

• First you should note that: detail your experience you have in your resume.

• With the unique experience for your applying job, highlight it in the key competencies.

You have little or no experience in this field. Don’t worry, you may work in another position but still have the skills to perform this task.

The most important among those experiences is the learning ability as well as the skills gained in this job.

c. Answer samples

I have working in this field for 2 years and currently been half way through my education on engineering. I also participated in several training courses about AutoCAD design and rather got familiar with this. I am confident that I can manage these duties very well.

5. Tell me about a suggestion you have made as Administrative assistant?

a. Answer tips

The aim of that question is to check whether you are a creative person or not, and be sure that you know how to create and apply your initials.

Describe one of your innovative ideas which was approved by the boss and how to apply it in real life.

Don’t give out a normal or good but useless innovative idea.

b. Answer samples

There are many inconveniences at work and sometimes, those inconveniences influence directly on my performance. Improving the workplace shall help not only me but others as well; therefore, I don’t consider any suggestion as just “suggestion”, it must be realized and applied for those create convenience for the employees. I pay attention to every detail at work but only those of inconvenience and causing nuisance for others and me that I suggest to the boss to correct.

6. Why do you think you would do well for Administrative assistant?

a. Answer tips

List your qualifications (including knowledge, abilities, and skills) which are suitable for the job.

You can refer to the answers in “what are your greatest strengths?”

Show the relation between your job ambition and how you can carry it out.

b. Answer samples

Sample 1: I believe I will do this job very well. I have adequate experience and skills for this responsibility. Besides, I’m enthusiastic and very dynamic which shall devote all my effort and mind to perform my duties.

Sample 2: Definitely, I will do well. I already have much experience in this job and I will not let those experiences not being utilized for a greater benefit. I am willing to learn and will improve my qualification for such a greater benefit.

7. What kind of salary are you looking for Administrative assistant?

you looking for?

a. Answer structure

Provide salary scale which is acceptable for you. Or answer that: I’d like to have the salary which matches my ability. Yet I’d also like to know the salary scale for this position.

Then explain that you will give the more specific number if you know work details.

b. Answer tips

• In any case, you should not answer this question right away because the salary you recommend can be too high or too low.
• Before answering, ask for description for the job; the goals, the difficulties and how to assess the working performance.
• You can also give the answer via email after the interview.
• Do not answer this question too generally or too safe, the interviewers like numbers. You can answer in a certain range, but you need the job requirements before giving the exact number.

c. Answer samples

Sample 1: I don’t care very much about salary. What means more to me is the policy and working environment the company is offering and supplying me with.

Sample 2: I look up to salary not to make ends meet, but to enjoy my life. I’m afraid I am not the one who only concerns about paying bills but not others. Therefore, when I look for a job, I expect a high consideration which suits my ability and goals.

Computer skills interview questions

8. Tell me about a time when it was necessary for you to communicate technical information, clearly, to an audience.
9. What plans have you in the near future to take extra technical training, and how will it help your career prospects?
10. Give me an example of an assignment, which you have recently worked on, that involved the learning of a new technical development.
11. How computer literate are you, and which software programs are you familiar with?
12. Could your work performance be improved by incorporating new technical knowledge and developments?
13. What is your level of experience with software used in your job? What resources do you use when faced with a PC problem?
14. Have you ever used software to make a work related presentation?
15. Do you know how to use Microsoft Outlook?
16. How fast can you type?
17. What technical skills do you possess?
18. Do you know how to use MS PowerPoint?
19. Do you know how to use MS Word?
20. Do you know how to use MS Excel?
21. Can you use macros?
22. What is your typing speed?
23. What software are you comfortable using?

Meeting management interview questions

24. What is your experience with meeting planning and calendar maintenance?
25. How do you coordinate and schedule a meeting?
26. If I asked you to schedule a meeting and insure that all aspects of the meeting are taken care of, what will you do?
27. What is your experience with meeting planning and calendar maintenance?
28. What are steps to organize a meeting?
29. Please tell me a checklist of a meeting.
30. Please tell me forms that you need to use in a meeting?
31 Pls explain meeting checklist?
32. If a deadline could not be met, what did you do?
33. Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?
34. Describe something you worked on that involved a lot of detail, and how you handled it.
35. Describe your experience working on a team, and what contributions you made to improve the teamwork.
36. What do you do to organize your workday?
37. What would he/she say about areas that could be improved?
38. How would you describe your ideal job?
39. What are the reasons you are leaving your current job? Why are you interested in this job?
40. What work have you done that involved working with sensitive or confidential issues?
41. If I were to ask your supervisor about your administrative strengths, what would he/she say?

Riling and records management

42. What are the legal implications associated with a records management program?
43. What steps are involved in determining the retention period for records?
44. Name the factors to consider in determing the appropriate retention period for records.
45. Name the risks of having an ineffective records management program.
46. What actions can you take to facilitate the retrieval of records?
47. Tell us about your experience in managing off-site records storage?
48. Have you managed off-site records storage or did you use a contract facility?
49. What are the critical service requirements in using a contract facility for off-site records storage?
50. How do you work with confidential information?
51. What are the different means by which documents may be filed?
52. Tell me about the last job you did that involved record-keeping or bookkeeping?
53. Describe your filing system. (Do they mention both cabinet filing and computer filing?) How would you “file” computer files?
54. What are the different ways to organize a filing system?
55. Here’s the basics; date, subject, and alphabetical.
56. What are the benefits of records management?
57. What are the components of an effective records management program?
58. What are the reasons for storing records off-site at a records warehouse?
59. One reason is that warehouse space is cheaper than office space.
60. Under what circumstances should records be microfilmed?
61. Microfilm is used for records that are vital and require long term retention typically 10 or more years.

Related documents

• All sample interview questions

Administrative assistant job description (include key duties/tasks for this positions)

Secretary interview questions

Job interview ebooks (you can download free and ref best job interview ebooks)

Administrative assistant ebooks

The job interview ebooks are available at Clickbank.com, if you want to ref more information, you can visit links below:

1. Getting Administrative Assistant Job. This ebook will help your all tips, information on how to get that administrative assistant job quickly.

2. Getting a Clerical Job. This ebook will help you learn how to get a job of a clerk. All tips and tricks with help on writing clerical resume, cover letter and interview tips.

3. Ultimate Guide To Job Interview AnswersThis ebook include best answer samples and answer tips for job interview questions.

4. Job Interview Success SystemThis Ebook Transform The Complicated Job Interview Process Into A Simple, Step-by-step System To Ace The Interview And Get The Job!.

5. Killer Interview SecretsRemarkable new job interview system that helps job seekers get their dream job.

The above interview questions can be used for fields such as: accounting, church, executive, education, finance, investment, hospital, IT, school, legal, entry level, medical, marketing, real estate, university.

You also use them for phone interview, group interview, behavioral interview (competency based)…you can save as this html file as pdf file for download purpose.

Comments

comments

10 Responses to “61 administrative assistant interview questions”

  1. WOW, very useful! Thanks for posting

  2. Phumzile F dodo Dubazane on December 6th, 2009 at 7:56 am

    the website really help me a lot hence as I’m going to an interview for HR admin Assistant

  3. Phumzile F dodo Dubazane on December 6th, 2009 at 7:58 am

    the website really help me a lot hence, as I’m going to an interview for HR admin Assistant

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  6. Thank you. Interview questioins have been really useful. Helped me to focus on the direction I wanted to take with the interview and I shall use some of the questions too!

  7. need tips on general assistant interview tips

  8. Thank you so much for organizing these questions. I’ve done quite a few searches for interview questions, and this is by far the most useful and thorough site I’ve found. I appreciate the help!

  9. Sayed obaid ullah on January 21st, 2014 at 10:14 pm

    it is too useful please give me same information about Administrative associate position test example as soon as possible because in this 2 days I have exam . thanks for your kind information .

  10. Riling and records management – should this be Filing and records management?

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